Do you have any questions that we can help you with?
If so, simply enter your name, email address, and question,
and we'll have an answer for you. How long will it take us to get back to you?
Good question. If your question is an easy one like: Has my order shipped?
Or, can you upgrade the shipping method on my order? We have those answers at
our fingertips, and will get back to you on the hour, (we check this
mailbox every hour).
If your question takes some research like: Does this product use
hypoallergenic cement? We will probably take a little longer, as we want to
double and triple check our answers before getting back to you. But, don't
doubt us; we answer every question, especially the tough ones!
(We love the challenge!)
So go ahead, ask us anything, we truly look forward to hearing from you. Thanks
for visiting Shoeline.com!
Shoeline.com's Customer Care department's business hours are M-F 9AM to 1AM, weekends 10AM to 6PM.
You can also find answers on our Customer Care page, which has a wealth of information!
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